10 Questions To Ask Stud Welding Manufacturers Before Purchasing
At Image Industries, we believe that our customers should be fully informed about our company, our services and our experience in different industries. To assist in providing this information, we have examples of our work online as well as specific information on some of the custom work we have done for different clients.
What To Ask Before Working With A Stud Welding Manufacturer
Whether you are looking for equipment, supplies or services, there are ten important questions you should have answered by a weld stud manufacturer you are considering.
1. How Long Have You Been In Business?
Weld stud manufacturers that have been in business for many years have a proven track record of top service, support, and equipment. In this competitive industry, poor-quality companies will come and go, but those that are industry leaders continue to grow and thrive.
Image Industries has been in business since 1976. Our focus is on the use of technology applied to our arc and CD equipment and our fasteners.
2. What Expertise And Experience Do You Carry In The Industry?
With over four decades in the industry, we have seen a lot of our competitors come and go. We believe that our focus on meeting customer needs and providing top quality stud weld products and service is our key to continued expansion of our business.
3. Which Processes/Applications Do You Provide Products For?
This is an important question to ask because the manufacturer may not support the specific application you are looking for. Before asking this question, make sure you fully understand the scope of your project so you are aware of the processes/applications involved.
4. Can You Provide Estimates Of Your Products Before Purchase?
Asking for an estimate before starting any project is important, andis especially helpful for stud welding projects. You want to have an idea of how much the total cost of the materials needed will be, and especially if you need welding equipment supplied to complete the project.
5. What Manufacturing Projects Have You Helped Support In The Past?
This question can help gauge if the company will be able to support your project. Occasionally, manufacturers only work with specific niche industries so yours may not be supported. Most companies should be able to provide you with a list of the industries they support. Image Industries provides their welding services to many industries.
6. Do You Work With Distributors To Improve Your Delivery Time?
If your project’s deadline is fast approaching, this is a crucial question to ask. Shorter lead-times are an important advantage that Image can offer you.
7. Can You Provide Custom Products For Specific Stud Welding Applications?
At Image Industries, we are problem solvers. Our team of engineers and designers are available to work with specialized requests to ensure our customers get the right products for the job. We also provide a full range of support services. Our team trains and works with our customers using the materials and tools we sell so we understand how to address challenges and respond to the needs of our customers.
8. Do You Offer Design And Engineering Support?
We tend to take on a lot of challenging projects that other weld stud manufacturers simply don't want to work on. Our in-house team of engineers can assist with all aspects: the choice of materials, fastener features, and stud welding processes.
We can also assist with part design. Since we offer cold forming services and contract assembly, we can work with you to complete the steps necessary to support your team.
9. Do You Provide Repair Services For Your Stud Welding Equipment?
If you own or use stud welding equipment, you will eventually need repair services. At Image Industries, we have a full equipment repair department. We are able to work on stud welders of our own design in addition to any other makes and models.
Learning as much as you can about the manufacturers of the equipment you choose will help you to make the best choice for your needs and budget.
10. What Happens If I Have Problems With Your Products?
At Image Industries, we pride ourselves on our responsiveness to our customers’ technical problems. We know that downtime means lost revenue and so we do everything in our power to provide the support you need to get you back online fast. Most support requests are resolved in the first 24 hours. Just one more way that we try to be a partner, not just a vendor.
Speak With Image Industries For More Information
To talk with our stud welding experts about your next project or challenge, get in touch with us here or call us at 800-722-7883.
Building lasting bonds since 1976.
Providing superior stud welding and stud welder parts and equipment isn't enough. We also strive to deliver better service and unmatched expertise. And that's exactly what we've been doing for more than 40 years.Read About Our History